A Little Technology Shoppe LLC

Last Updated: January 21, 2000

CyberCash Support

CyberCash Support

CyberCash CashRegister 3 Service
The CyberCash CashRegister 3 Service (CR 3) is the on-line equivalent of a cash register and Point of Sale (POS) terminal for credit card processing. Like today's automated POS systems, the CyberCash system interfaces with a customer's CyberCash Wallet (or merchant's secure order page) on the front end and with CyberCash Gateway Servers on the back end. The CyberCash Gateway connects to the existing infrastructure of banks, financial networks, and payment processors.

Unlike physical POS systems, CyberCash substitutes an on-line payment mechanism for an in-store (e.g. card-swipe) payment terminal. Besides enabling secure credit card processing, CashRegister 3 provides merchants with important administrative functions including manual card processing, transaction status checking, and database functions to support balancing, accounting and inventory.

For the new CashRegister 3 service, CyberCash has moved the bulk of the software code from the merchant site to the CyberCash payment services gateway. All you need with the CR 3 series is the Merchant Connection Kit (MCK) to connect your storefront to the CashRegister 3 service. CyberCash does the rest.

PLEASE NOTE:
Before the merchant makes a committment to use CyberCash, by way of an investment of time and/or money, the the merchant should understand that to completely integrate CyberCash CR 3 with an existing storefront requires some CGI programming.

More information about the features and benefits of the CashRegister 3 Service and the Merchant Connection Kit is available at the CyberCash web site.

CyberCash CGI Programming Requirements
Integrating the CashRegister 3 Service with an existing storefront will require some technical expertise (eg. Perl, C++, HTML). The introduction to the CyberCash developers guide states:

"To use this guide, you need computer programming experience. Specifically, you should be able to write programs in C, C++, Perl, or ASP." (Merchant Services Guide, p.2)

If neither you (the Reseller) nor the merchant possess programming skills, you should consider aMiva Merchant Ecommerce Solution, another real-time credit card processing service, but with processing scripts that reside on a MivaMerchant virtual server. Therefore, little or no programming is necessary.

Pricing and Ordering
Because of our continued interest in providing customers with the most popular on-line e-commerce solutions, we are making the CyberCash Merchant Connection Kit available to our Virtual Server customers that complete the steps below. This service enables an on-line business to securely process customer credit cards, e.g. authorizations and captures, via the Internet in real-time.

We will install MCK 3.2 on your Virtual Server absolutely free of charge. However, Cybercash or your CyberCash participating bank will charge you for the the Internet merchant account setup. They will be able to provide you with more details.

To setup a CyberCash merchant account, perform the following steps. In these instructions, "the merchant", refers to the business desiring CyberCash support, be it you or one of your customers.

PLEASE NOTE:
Steps 1 and 2 of the setup process may be completed concurrently.

The merchant must have an Internet merchant account with a CyberCash participating bank or financial institution. If the merchant's own bank is a participating financial institution, then the merchant's bank must fax CyberCash a "Merchant CyberCash Setup Form". If the merchant's bank does not support CyberCash, then the the merchant may want to consider choosing one from the list of financial institutions that support CyberCash.
The merchant must register as a new CyberCash user and accept the online service agreements. During this registration process, the merchant will be given a CyberCash ID (CCID), and when prompted, the merchant should choose to define his CCID as a "Merchant using an MDP", and then select the Merchant Development Partner.
After the merchant completes the online registration and CyberCash receives the setup form from the merchant's financial institution, they will issue the merchant a "Secret" and "Direct Connection Key".
If the merchant is not using a commercial application to build their store, or the application that the merchant is using does not come with CyberCash support, then the merchant must supply us (ecommerce@littletechshoppe.com) with the following information and we will install the CyberCash MCK (Merchant Connector Kit) scripts on their server:
1. Company name and CCID
2. Hash secret and Direct Connection Key
3. Store URL
Once we receive these things, we will install MCK 3.2 on the merchant's Virtual Server and send the merchant (or the merchant's Reseller) the URL to their online CashRegister, their configuration information, and instructions on performing certain test transactions.
At this point, the merchant is responsible for managing transactions via their online CashRegister Service (aka Merchant Administration Server) and integrating the CyberCash scripts with their storefront. Integration does require CGI programming, so the merchant must be able to program in Perl or 'C'. Documentation is available to help the merchant manage the Admin Server and integrate MCK with their online order processing:
1. Admin Server 3.2 Guide (PDF)
2. Merchant Services Guide (aka Developer Guide)
If the merchant is using a commercial application to build their online store, and that application comes with CyberCash support, then we do not need to install the MCK on the merchant's Virtual Server. Instead, the merchant will enter his registration information (e.g. CCID, Secret, and Key) into the setup forms provided by the commercial application, and the application will install the MCK for them. The merchant will manage his credit card transactions via their online CashRegister Service (aka Merchant Administration Server) and the application's admin utilities.

Once the CyberCash services are setup, the merchant must perform certain test transactions. When the merchant is satisfied with the results of these test transactions and is ready to go live, the merchant (or the merchant's Reseller) must return to the registration site and follow the instructions for going live.

The CyberCash web site also has a description of this procedure.

PLEASE NOTE:
The CyberCash MCK which is installed on the Virtual Server does support Virtual Hosting. However, each virtually hosted user that will to use CyberCash must independently register with CyberCash.

"To use this guide, you need computer programming experience. Specifically, you should be able to write programs in C, C++, Perl, or ASP." (Merchant Services Guide, p.2)

Support
Technical assistance for CyberCash can be found at the Cybercash Merchant Support Area or by sending e-mail to CyberCash Merchant Support.

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