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What is Miva Merchant?
Miva Merchant is a browser based storefront and catalog development tool that
integrates cataloging, product maintenance, category management, shopping cart
functions along with order and credit card processing into one package.
Multiple stores can be maintained by one central administrator or specific
store functions can be delegated to sub-administrators. Merchants easily able
to manage their own stores through a user friendly browser based interface.
Where can I see a demo of Miva Merchant?
The Miva Web site has an excellent Runtime Shopping
Demo that illustrates one possible implementation of the Miva Merchant
Storefront Development and Management System.
Where can I see some actual sites using Miva Merchant?
The Miva Galleria contains a
helpful list of sites created using Miva Merchant.
How do I install Miva Merchant?
We have put together a convenient Virtual Server bundle called the Miva
Merchant Server. The Miva Merchant Server comes with the powerful Miva Merchant
solution which is then packaged with a Fully Functional Virtual Server. You can
easily order this bundle using the Order Forms.
Can I upgrade or downgrade from a Virtual Server A, B, or C to a Miva
Merchant Server?
Because of the complexity of this product, you are unable to simply upgrade
from a present Virtual Server to a Miva Merchant Server or downgrade a Miva
Merchant Server to a Virtual Server. This is largely due to
the fact that the installation process of the Miva Merchant Server is quite
different than a Virtual Server. If you wish to change a current Virtual Server
to a Miva Merchant Server, you must order the Miva Merchant Server separately
and once your order has been fulfilled you will need to transfer your site to
your new Miva Merchant Server. Similarly, if you wish to change a current Miva
Merchant Server to a Virtual Server, you must order the Virtual Server
separately and once your order has been fulfilled you will need to transfer your
site to the new Virtual Server. When your information has been uploaded and you
have verified that everything is working appropriately, you can then cancel
your Virtual Server Account.
Can I have multiple store fronts?
Multiple stores can be maintained by a single central administrator or specific
store functions can be delegated to different developers or merchants. There is
a one time $99 charge to develop an additional store within Miva Merchant. To
acquire an additional store license please see the Miva
General Store and select the Miva Merchant Additional Store (Add a
store to domain license) option for $99.
Can I have multiple stores using different domain names on the same Miva
Merchant Server?
Yes. The entrance to each store and any static content regarding your company
or products can be associated with a unique domain name. However, the
storefront functionality such as product lookup, category presentation,
shopping basket, and order forms are all accessed from a separate generic
domain name such as genericstore.com/customer. For example, the two stores
Main Street Interiors
and Mr. Microwave reside on
the same Virtual Server. You can access each store directly via the domain
name; however, when a product is selected for purchase, you are taken to the
main domain name associated with the Miva Merchant Server (i.e.
http://www.yourserver.com/.....Store_Code=streetProduct_Code=31-wd9776). This
solution allows you to host multiple stores on the same Miva Merchant Server at
a very low cost. Note: to have multiple sites you must purchase an additional
store license as described in the question above.
Can I use the Miva License that I get with my Miva Merchant Server on
another hosting company?
No. Our special pricing for the packaged bundle of the Virtual Server and Miva
cannot be separated. Likewise, the license works only in conjunction with our
Miva Merchant Server.
Who do I contact for technical support or help?
We provide installation support for Miva, which should be handled automatically
when ordering the Miva Merchant Server. All other technical support is
available directly from Miva. Miva offers unlimited free support for Miva
Merchant via a threaded web based discussion forum and an e-mail list server
group. Om addition Miva offers paid phone support options. For complete details
see the Miva Support Web site
or contact them via e-mail at support@miva.com.
Where can I get a copy of the Miva Merchant Handbook?
Complete Miva Merchant documentation is available on the Miva Web site. Miva
has created a helpful PDF document entitled the Miva Merchant Documentation 1.1 for
v1.2 that contains full documentation on the product.
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Last modified: 27 May 1999.